Privacy Policy

Last updated: 15 October 2026

Jesus Celebration Centre Mombasa (“JCC”, “we”, “us”) values your privacy. This page explains what information we collect through this website and through JCC Digital, the tools we use on the church’s Facebook Pages and YouTube channels, how we use it, and the choices you have.

What we collect

Information you give us

• Prayer requests & contact messages. When you submit a prayer request or message us through the site, we receive your name, contact details and the content of your message.
• Partnership registrations. If you register as a 1 Million+ Partner via SMS or M-Pesa, we receive the information you choose to share with those services.
• Newsletter signup. Your email address, where applicable.

Information we collect automatically

• Standard server logs (IP address, browser type, pages visited, timestamps) for security and troubleshooting.
• Anonymous analytics about how the site is used. We don’t track individual visitors and we don’t share data with advertisers.

How we use it

• To respond to your prayer requests, partnership enquiries and messages.
• To send you ministry updates if you subscribed.
• To improve the website, fix problems and keep it secure.
• To meet our legal and regulatory obligations.

What we don’t do

• We don’t sell your personal information.
• We don’t share your prayer requests publicly. They go to the JCC pastoral team only.
• We don’t use cookies for advertising or third-party tracking.

Third-party services

This site uses the following third-party services. Each has its own privacy policy:

• YouTube — for embedded sermons and live streams.
• Google Analytics — anonymous statistics about how the site is used. Advertising features are switched off.
• Google Fonts — for typography.
• OpenStreetMap & CARTO — for the church bus route map tiles.
• M-Pesa & Safaricom — for partnership and giving payments.

Notifications (optional)

If you turn on notifications with the “Get notified” button, your browser creates an anonymous delivery address and shares it with us. It contains no name, phone number or email address, and we use it only to send you updates such as live service alerts and announcements. Delivery passes through your browser maker’s push service (Google, Mozilla or Apple, depending on your browser). You can turn notifications off at any time with the same button, or by blocking notifications for this site in your browser settings — either way the address stops working and is removed from our records.

JCC Digital: our Facebook and YouTube tools

JCC Digital is the name of the software the JCC media team uses to look after the church’s own Facebook Pages (JCC, JCC TV, Word Explosion Jesus Celebration Center Mombasa, Pastor Wilfred Lai, and other Pages run by the church and its ministries) and its YouTube channels. It is registered with Meta as the Facebook app JCC Digital and with Google as a YouTube app, where it appears as JCC Comment Bot. Only the JCC media team uses it. It is not an app you install or log in to, and it never asks for your password.

What it does

• Publishes and schedules videos and other posts on the church’s own Pages.
• Reads the public comments and live-chat messages on those Pages and channels, answers common questions with approved church information, thanks viewers, and hides, or holds for the team’s review, any comment that breaks the community rules below. An account that keeps breaking them may be blocked.
• Lets this website show the church’s own recent Facebook photo posts.

What it collects

When you comment on one of the church’s Pages or in a live chat, JCC Digital receives what Facebook or YouTube makes available to the Page owner: your public display name, the text of your comment, the post or stream it was left on, the time, and an identifier for your account: on Facebook one that Facebook assigns to you for this app, on YouTube your public channel ID. Facebook and YouTube never give us your password, email address or phone number. If you type a contact detail into a comment, it reaches us as part of the comment text. We keep a record of each comment the tool processed and of what was done with it, so the team can review its decisions. Nothing is collected from people who only watch or read.

How it is used and who sees it

• To decide whether a comment needs an answer, a thank-you, a review by the team, or should be hidden.
• To draft the reply. The comment text, your display name, the post it was left on and whether we have hidden earlier comments of yours are sent to Anthropic, the company that provides the Claude AI service, to classify the comment and suggest wording, together with short excerpts of earlier comments the team has already ruled on. Under Anthropic’s terms for this kind of use it does not train its models on that data.
• Review cards are seen only by the JCC media and pastoral teams, on a password-protected dashboard. An urgent prayer request is also emailed to the pastoral team.

We do not sell this information, use it for advertising, or share it with anyone outside the church and the service providers named here (Meta, Google and Anthropic).

How long we keep it

Comment records stay in the team’s review log so that repeat problems, for example a scam account that keeps coming back, can be recognised. The note that stops us welcoming the same viewer twice on one post or stream is kept for 48 hours. You can ask us to delete your records at any time.

How to ask for deletion

Full instructions are on our data deletion page. In short: email info@jccmombasa.org with the name you comment under or a link to your comment, and we will remove your records from JCC Digital and confirm by email within 14 days. Deleting your own comment on Facebook or YouTube removes it from the public page but not from our log, so please email us if you want both gone.

Terms of use

JCC Digital is operated by Jesus Celebration Centre Mombasa for its own Pages and channels and is not offered to the public. By commenting on the church’s Pages and channels you accept Facebook’s and YouTube’s own terms and the church’s community rules: no scams, no abuse, no impersonation of church leaders, no selling and no spam. Comments that break them may be hidden, or deleted in a live chat, and an account that keeps breaking them may be muted or blocked from the Page or channel. Questions about these terms go to info@jccmombasa.org.

Your rights

Under Kenya’s Data Protection Act, 2019, you have the right to:

• Request a copy of the information we hold about you.
• Ask us to correct any inaccurate information.
• Ask us to delete your information (subject to legal obligations).
• Object to or restrict how we use your information.
• Withdraw consent for any processing that relies on it.

Contact

If you have any questions about this policy or how we handle your information, please contact us:

• Email: info@jccmombasa.org
• Toll-free: 0800 000 898
• Post: P.O. Box 88682–80100, Mombasa, Kenya

Changes to this policy

We may update this policy from time to time. The date at the top will reflect the most recent change. Significant changes will be announced on the homepage.